Terms & Conditions

This Services Agreement (the "Agreement") contains the complete terms and conditions which govern your subscription of Website Design, Development and other Internet-related services provided by Teafweb. As used in this Agreement, "Teafweb" means Teaf and "Client", "you", or "your" means you. You acknowledge that you have read the Agreement, and you agree to its terms and conditions and all policies posted on the Teafweb site or in project proposal. As referred to in this Agreement, "Site" refers to a World Wide Web site and "Teafweb" refers to the Site located at the URL https://www.teafweb.in or any other successor Sites owned or maintained by Teaf.

The following terms and conditions apply to all website development / design services provided by Teafweb to the Client.

Acceptance

It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote, then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.

Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.

Charges

Charges for services to be provide d by Teafweb are defined in the project quotation that the Client receives via e-mail.

We charged 250/Hr per engineer/developer assigned to your project, your project estimated time/duration defined in project proposal, the total project cost will be calculated by these parameters (e.g., 250x 10Hrs= 2500/-). Any change in approved proposal will add extra time to the project hence will increase total project cost

A 20% deposit of the total fee payable under our proposal is due immediately upon you instructing us to proceed with the website design and development work. The remaining payment shall become due as work progress upon completion 100% payment is due. We reserve the right not to commence any work until the deposit has been paid in full. The 20% deposit is only refundable if we have not fulfilled our obligations to deliver the work required under the agreement. The deposit is not refundable if the development work has been started and you terminate the contract through no fault of ours. Teafweb reserves the right to decline further work on a project if there are invoices outstanding with the Client. Teafweb reserves the right to remove its work for the Client from the Internet if payments are not received.

Payment

Invoices will be provided by Teafweb upon completion but before publishing the live website. Invoices are normally sent via email; however, the Client may choose to receive hard copy invoices. Invoices are due upon receipt.

Additional Expenses

Client agrees to reimburse Teafweb for any additional expenses necessary for the completion of the work. Examples would be purchase of special fonts, stock photography etc.

Variations

We are pleased to offer you the opportunity to make revisions to the design. However, we have the right to limit the number of design proposals to 3 times and may charge for additional designs if you make a change to the original design specification.

Our website development phase is flexible and allows certain variations to the original specification. However, any major deviation from the specification will be charged accordingly

Turnaround Time and Content Control

Teafweb will install and publicly post or supply the Client's website by the date specified in the project proposal, or at date agreed with Client upon Teafweb receiving initial payment, unless a delay is specifically requested by the Client and agreed by Teafweb.

In return, the Client agrees to delegate a single individual as a primary contact to aid Teafweb with progressing the commission in a satisfactory and expedient manner.

During the project, Teafweb will require the Client to provide website content; text, images, movies and sound files.

Failure to provide required website content:

Teafweb is a small business, to remain efficient we must ensure that work we have programmed is carried out at the scheduled time. On occasions we may have to reject offers for other work and enquiries to ensure that your work is completed at the time arranged.

This is why we ask that you provide all the required information in advance. On any occasion where progress cannot be made with your website because we have not been given the required information in the agreed time frame, and we are delayed as result, we reserve the right to impose a surcharge.

If you agree to provide us with the required information and subsequently fail to do within two week of project commencement we reserve the right to close the project and the balance remaining becomes payable immediately.

NOTE: Text content should be delivered as a Microsoft Word, email (or similar) document with the pages in the supplied document representing the content of the relevant pages on your website.

Maintenance

We provide 1st Year maintenance to the website that we have developed 100% , after 1 year we charge fixed fees in addition to the renewal of (domain and hosting). Renewal of hosting and domain are third party services charges will be applied accordingly and subject to change or remain same as per third party. Maintenance do not cover extra improvement or development outside the original project proposal any additional module will be consider as new project and will be charge as per hourly rate.

Maintenance service cover below things:

  • Monthly Backup of website
  • Recovery of data from in case of crash of website (if Recovery is possible)
  • Any recover existing non-functional or crashed module in website.
  • Any Teafweb promotional material will be free of charge (Post template, Documents template, marketing event etc).
  • Basic SEO of website.(change keyword, description, title or meta tags for website, content change in contact details, social network links etc). allowed once in a month.
  • Website Audit Every 6 Months.

Web Browsers

Teafweb makes every effort to ensure websites are designed to be viewed by the majority of visitors. Websites are designed to work with the most popular current browsers (e.g. Firefox, Internet Explorer, Google Chrome, etc.). Client agrees that Teafweb cannot guarantee correct functionality with all browser software across different operating systems.

Teafweb cannot accept responsibility for web pages which do not display acceptably in new versions of browsers released after the website have been designed and handed over to the Client. As such, Teafweb reserves the right to quote for any work involved in changing the website design or website code for it to work with updated browser software.

Termination

Termination of services by the Client must be requested in a written notice and will be effective on receipt of such notice. Telephone requests for termination of services will not be honoured until and unless confirmed in writing. The Client will be invoiced for work completed to the date of first notice of cancellation for payment in full within thirty (30) days.

Indemnity

All Teafweb may be used for lawful purposes only. You agree to indemnify and hold Teafweb harmless from any claims resulting from your use of our service that damages you or any other party.

Copyright

The Client retains the copyright to data, files and graphic logos provided by the Client, and grants Teafweb the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is further responsible for granting Teafweb permission and rights for use of the same and agrees to indemnify and hold harmless Teafweb from any and all claims resulting from the Client's negligence or inability to obtain proper copyright permissions. A contract for website design and/or placement shall be regarded as a guarantee by the Client to Teafweb that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.

Privacy Policy

The Developer and any third-party associates shall use information provided by the Client in relation to this agreement in accordance with the Information Technology Act (2000) (“IT Act”) Section 43A and Section 72A. This information will also be used to identify the Client in communications with them and to contact the Client from time to time to offer them services or products that may be of interest to or benefit the Client.